Archive for the The Basics Category

Common Elements In Call Centers

Common Elements In Call Centers

The average call center has a number of core departments and functions, but needs to be adaptable. This is because of the wide range of services that

The Basics

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Call Center Survival

Call Center Survival

Call centers can be very taxing, very stressful workplaces. The amount of pressure to perform well and to meet all of the metrics is extremely high an

The Basics

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